Privacy Policy

Effective Date: 30/05/2026

Privacy Policy

Rivers Building & Maintenance (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or engage our services.

Information We Collect

We may collect personal information including:

• Full Name
• Phone Number
• Email Address
• Property Address
• Project Details
• Any information you provide through contact forms, email enquiries, or phone calls

We may also collect non-personal information such as:

• Website usage data
• Browser type and device information
• IP address
• Cookies and analytics data

How We Use Your Information

We use your information to:

• Respond to enquiries and quote requests
• Provide renovation and building services
• Communicate regarding your project
• Improve our website and customer experience
• Send updates relevant to your enquiry
• Meet legal and regulatory obligations

We only collect information necessary to provide our services effectively.

Disclosure Of Information

We do not sell, rent, or trade your personal information.

We may disclose information to:

• Contractors and suppliers involved in your project
• Professional advisers
• Government authorities where required by law
• Service providers assisting with website hosting, analytics, or communications

All third parties are expected to maintain the confidentiality of your information.

Website Analytics & Cookies

Our website may use cookies and third-party analytics services such as Google Analytics to understand visitor behaviour and improve website performance.

Cookies do not typically identify individual users but help us enhance your browsing experience.

You may disable cookies through your browser settings if preferred.

Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

While we strive to protect your information, no online transmission or storage method can be guaranteed as completely secure.

Access To Your Information

You may request access to the personal information we hold about you or request corrections to inaccurate information by contacting us.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

We encourage you to review their privacy policies separately.

Marketing Communications

By submitting an enquiry, you may receive communications relating to your enquiry or requested services.

You may opt out of marketing communications at any time by contacting us.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or business practices.

Any updates will be published on this page.

Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:

Rivers Building & Maintenance
Phone: 0451 978 090
Email: info@riversbuilding.com.au
Location: Sydney, NSW, Australia